Privacy Policy
Last updated: 11/24/2025
1. Introduction
At Oikonex, we enable SaaS companies become cloud-agnostic so they can deploy to customer-controlled environments and reach regulated industries. This Privacy Policy explains how we collect, use, and protect information when you engage with our consulting services.
2. Information We Collect
2.1 Contact Information
When you contact us through our website or engage our services, we collect business contact information including your name, email address, company name, and phone number.
2.2 Project Information
During consulting engagements, we may access technical information about your application architecture, Kubernetes configurations, CI/CD pipelines, and deployment processes as necessary to provide our services.
2.3 Website Analytics
We use privacy-focused analytics to understand how visitors use our website. This data is anonymized and does not personally identify you.
3. How We Use Your Information
We use collected information to:
- •Respond to inquiries and provide consulting services
- •Help you package your application for Kubernetes deployment
- •Integrate your software with the Replicated platform
- •Provide ongoing SDLC support and release management
- •Communicate about project status and deliverables
- •Improve our services based on aggregated feedback
4. Your Application Data
When we work with your application code and infrastructure, we treat all information as confidential. We do not retain copies of your source code, credentials, or customer data after an engagement ends unless specifically agreed upon for ongoing support. We use secure methods to access and transfer project materials.
5. Data Sharing
We do not sell or rent your information. We may share information only:
- •With your explicit consent
- •With Replicated when coordinating platform integration (with your knowledge)
- •To comply with legal obligations
- •With subcontractors under strict confidentiality agreements when necessary for project delivery
6. Data Retention
We retain contact information for the duration of our business relationship and a reasonable period afterward for follow-up purposes. Project documentation is retained according to the terms of our engagement agreement. You may request deletion of your information at any time.
7. Security
We implement appropriate security measures to protect your information, including encrypted communications, secure access controls, and security best practices in our own infrastructure. As a company that helps others reach regulated industries, we understand the importance of data protection.
8. Your Rights
You have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate information
- •Request deletion of your data
- •Withdraw consent for marketing communications
9. Cookies
Our website uses essential cookies to provide functionality and privacy-focused analytics. We do not use third-party advertising or tracking cookies.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify active clients of material changes via email. The date at the top of this policy indicates when it was last revised.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Email: privacy[at]oikonex.io
